Refund & Returns Policy

Return Period: You may return items within 14 days of receipt.

Eligibility for Returns

• Accepted: Unopened and unused items in their original packaging.
• Not Accepted: Perishable goods (e.g., flowers), personalized items, and sale items.

Refund Process

• Initiate Return: Contact us at sales@hampermarket.shop with your order number and reason for return.
• Return Shipping: Customers are responsible for return shipping costs unless the item is defective.
• Refund Timeline: Refunds will be processed within 7 business days after we receive and inspect the returned item.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photographic evidence-