faq - The Hamper Market

FAQ's

How do I place an order?

Browse our products, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

What payment methods do you accept?

We accept payments via Mobile Money (MTN, Vodafone, AirtelTigo), Visa, and MasterCard.

Can I customize a hamper?

Yes, we offer bespoke personalized hampers. Contact us at sales@hampermarket.shop to discuss your requirements.

Do you offer same-day delivery?

Same-day delivery is available within Accra for orders placed before 10am.

How can I track my order?

Once your order is dispatched, you will receive an email and will be kept updated until package is delivered.

What should I do if I receive a damaged item?

Contact us within 48 hours of delivery at sales@hampermarket.shop with your order number and a photo of the damaged item.

Can I return a personalized item?

Unfortunately, personalized items cannot be returned unless they are defective.

How do I contact customer service?

You can reach us at sales@hampermarket.shop or call +233 544 243 323 /+233247719255